Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather information you voluntarily share. This includes your full name, company name, email address, phone number, delivery locations, and specific requirements for your floral needs. We also collect payment details when you place orders, though these are processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery times, and budget guidelines. This helps us tailor our service to fit your business needs.

Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this information to enhance site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and the overall website experience. This helps us identify which corporate floral solutions are most valuable to our clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

GardenMatrixStudio respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to safeguard it. This involves secure data storage, encrypted communications, and restricted access to personal information within our organization.

Although we deploy robust security measures, no online transmission method is completely secure. We continually update our security practices to defend against emerging threats.

Your Privacy Rights

You hold important rights concerning your personal data. Subject to applicable laws, you may be entitled to access, rectify, erase, or limit how your personal information is used.

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal requirements. Retention periods vary by data type and the purpose for which it was collected.

Cookies and Website Tracking

Our site utilizes cookies and similar technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You are able to adjust cookie settings via your browser options. Nevertheless, turning off some cookies could impact site functionality. For more detailed information about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site might include links to third-party sites or services. This privacy policy covers only GardenMatrixStudio and our own site. We are not liable for the privacy practices of external sites.

We encourage you to review the privacy policies of any third-party sites you visit via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" date at the top of this policy.

We invite you to examine this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.